Jul
26
2014
Volume
-

A Feel Good Service: The Solution of Business Success

DAWN BOOTH
BY —  comments
(0 votes)

HVAC Solutions Ltd. marked a Fort McMurray milestone in the city’s business world by celebrating 10 years of providing superior service to the community.

According to the company’s website, HVAC Solutions Ltd. is “one of the leading mechanical companies servicing Fort McMurray and the surrounding areas by providing heating, ventilation, air conditioning, refrigeration, plumbing, and sheet metal siding services to Commercial, Industrial and Residential markets,” since August 2004.

Thirteen-year resident and President of HVAC Solutions Ltd. Brad Lucier explains how he started the company because there were only services available to the oil sands industry.

“The company initially started as there were only service companies looking after plants or doing new home construction,” he said. “Our slogan was: We are a Fort McMurray based company and we don’t work at the plants.”

Four years ago, Lucier hired Dennis Sievers as a consultant for the company from Calgary, Alberta. And today, Lucier and Sievers work together as company partners.

“I came on board as a consultant to work with Brad and develop a strategic plan for growing the company,” said Sievers, Co-owner and General Manager of HVAC Solutions Ltd. “My initial thought was that I would be here for about three months. A few things happened, and three months turned into six months and that turned into a year. At that point, it just seemed natural to make the permanent commitment.”

Together, the two business men are committed to their company and continuously aim to provide their clients with the best solutions.

“We strive to do what we say we are going to do,” Sievers explains. “We try to anticipate our customers’ needs and we always back up our products and services.

Because the company was founded on the premise of providing excellent service and maintenance to the commercial business sector, Sievers says; “We have maintained that as our business core and, over the years, we have expanded to provide maintenance and service to the industrial and multi-residential market.”

From the very beginning, Lucier knew the importance of having high standards, not only for the business sector, but also in the community he was living and making a successful establishment in. He shared how he feels the best way to make a community better is to invest in it.

“I feel very strongly that, as a business community, it is our obligation to give back,” he said. “This helps make it a better place to live and we try to keep the majority of our donations local.”

In the past decade, the company has shared its ongoing success with the community by giving back to a various amount of local foundations and organizations by taking part as volunteers at events and providing charitable donations.

One of the company’s most memorable “giving back” moments was in October 2012 when HVAC Solutions Ltd. Founder and Co-Owner Brad Lucier was a Celebrity Waiter and dressed up as a baby – diaper and all - to raise almost $6000 in funding for the Canadian Cancer Society at the annual Harvest of Hope event.

The Harvest of Hope Celebrity Waiter Dinner is an annual event where guests indulge in a five-course meal prepared by Fort McMurray’s finest chefs, while local predominate leaders and celebrities act as waiters to the guests, wearing silly costumes and performing fun acts to raise money for the Canadian Cancer Society.

More of the non-profit organizations and charity events HVAC Solutions Ltd. partake in include: the Ronald McDonald House, Fort McMurray Family Crisis Society, Kids Forever Foundation, Fort McMurray Ski Patrol, the Canadian Cancer Society’s Relay for Life, the Northern Lights Health Foundation, Educare and Fort McMurray Minor Hockey.

Sievers said many of his favourite reflections on the company’s community impacts were at the annual Relay for Life events, where he participated by showing up as a cheerleader for his fellow colleagues with coffee and hot chocolate. He has personally felt the true reason and importance of getting involved in such events. At last year’s event, the HVAC Solutions Ltd. team raised almost $18,000.

“I think the realization for an event like The Relay for Life is that everyone knows someone or may have lost a loved one, relative or friend, to cancer,” Sievers says. “So, I think you begin to reflect on that loss and then realize that, in a small way, this will be a contribution to put an end to this fight and bring a cure to the disease.”

Sievers further explains how he feels the residents and business owners of Fort McMurray portray ongoing community pride, not only for the Canadian Cancer Society, but for all of the non-profit organizations. And spending the past four years commuting to the Wood Buffalo region from Calgary, he shares how he thinks Fort McMurray is one of the most giving communities in the province.

“I see more and more participation from residents and companies in Fort McMurray, where people are donating to plenty of charities,” he said. “But I think on a per capita basis, Fort McMurray has shown over and over again that it’s one of the most generous communities in Alberta and that demonstrates a pride in our community that people want to make sure that others in our community are looked after.”

Looking after others and coming together as a team is how HVAC Solutions Ltd. operates, not only during their fundraising efforts, but during their daily work routine. Sievers explains that when their team compiles their skills together, everyone benefits.

“I think everyone wants to feel a part of a successful organization and contribute in a meaningful way. We are always encouraging our employees to come up with new and innovative ways to solve problems and figure out a way to do everyday tasks, just a little bit better.”

Lucier looks forward to the future of the company and the 38 staff members who contribute to it because Fort McMurray is not only a place he does business, it’s his home.

“It (Fort McMurray) is a place I call home,” said Lucier. “I have not lived in or had the opportunity to be a part of such a great community in the past.”

With the company’s philosophy: “Committed to providing the highest standard of service,” Sievers further shares that they are able to give back to the community and their clients because the company works as a team.

“No individual in an organization can do it by themselves,” Sievers shares. “Building a team with diverse skills and experience helps us achieve our corporate goals and take advantage of new opportunities.”

As for commemorating 10 years in business, the HVAC Solutions Ltd. team celebrated together, as usual.

“In the past, we have done golf tournaments and we always have a year-end party to celebrate an individual and group recognition,” said Sievers. “It’s not unusual for us to get together at a local restaurant and celebrate an individual’s birthday…. We are always celebrating.”

To learn more information about HVAC Solutions Ltd. or to utilize their services, visit www.hvac-solutions.ca and for emergency services, call 780-792-0800. Also, the company provides an exceptional webpage full of great do-it-yourself blogs for home maintenance and safety tips.

Photos: Some of the HVAC Solutions Ltd Staff: Jessica Hodder, Jackie Gilbert, Sandra Hancock, Bernice Bricker, Amy Ricketts, Yuliia Malanych and Renee Paterson (front) with Robin Brown, Dennis Sievers, Kevin Busby and Greg Alley.

Robin Brown of HVAC Solutions Ltd.

Partner and General Manager of HVAC Solutions Ltd. Dennis Sievers

DAWN BOOTH

Dawn Booth is a local journalist and business owner of the communication service, Media Booth. Residing in Fort McMurray since 2007, Booth has been actively working in the Wood Buffalo region as a media and marketing expert. From her arrival to the city, until November 2010, she worked as the Special Features Editor at the Fort McMurray Today. In April 2011, she co-launched snapd Wood Buffalo and managed the publication for three years, until June 2014. In March 2014, she created Media Booth and is currently working with a wide-variety of clients in the business and nonprofit sectors throughout Alberta. Her passion for volunteering in the community has given her two civic awards from the Regional Municipality of Wood Buffalo. She has also received the title for the Fort McMurray Connect's Top 40 Under 40 and is one of Girls Inc. of Northern Alberta's 2014-2015 Women of Inspiration. A happy wife and loving mother to two young boys and a baby girl, Booth can be found easily at www.mediabooth.net.

Website: mediabooth.net/

Sidebar